Frequently Asked Questions
Frequently Asked Questions
DO YOU OFFER A PAYMENT PROGRAM?
Yes I offer a no fee 6-month layaway plan! You can reserve the painting you love even if you cannot afford the full amount up front! The plan requires a 25% down payment and then 5 equal payments over a 6-month period. *Layaway cancellations will receive store credit only. To make arrangements email firstname.lastname@example.org
CAN I COMMISSION A PAINTING?
Certainly! I am currently taking commissions. Information can be found here.
WHAT MATERIALS DO YOU
USE FOR YOUR PAINTINGS?
Professional grade acrylic and watercolor paints are used to create all paintings. Canvas and watercolor papers are professional grade and 100% acid free. For paintings on canvas, a gloss or satin varnish is added as a final coat to provide protection from UV light as well as protect against moisture and scratches. Works on paper are painted on 100% cotton, archival, 300lb, heavyweight, watercolor paper.
HOW CAN I DETERMINE COLOR ACCURACY?
I personally photograph each piece of work to try to capture a true color representation. However, individual monitors may vary. If you are concerned about color variations, try viewing on different monitors/devices. If you need more photos of a specific piece, just let me know.
DO YOU SHIP INTERNATIONALLY?
Yes, shipping is FREE world-wide via registered post. A tracking number is provided. Please allow 2-3 weeks for international orders to arrive. For more information on shipping can be found here.
WHAT IS YOUR RETURN/EXCHANGE POLICY?
Michelle Dinelle Abstracts policy ensures that every buyer can shop with confidence and be completely satisfied with their original artwork. Returns will be accepted within 10 days of shipment receipt for an exchange or full refund. Please see Return Policy here.
HOW DO I CARE FOR PAINTINGS?
When you've made an investment in artwork you love, it's worth a little extra effort to keep your pieces in the best condition possible.
Acrylic Paintings on Canvas:
All artwork has been finished with two coats of archival varnish which contains Ultra Violet Light Stabilizers (UVLS) to protect from damaging light sources. The cured coating is resistant to yellowing. To clean: use a dampened white cloth and gently wipe the painting to remove dust and grime.
Watercolor Paintings on Canvas:
Each painting has been created on the highest quality watercolor paper. Gamblin Wax is added and buffed as a final layer as a protective varnish. Paintings have been mounted in acid-free matte board to keep the paper from discoloring over time.
As a precaution, for longevity, paintings should be displayed away from direct sunlight and should be hung in an area of high humidity.